Return & Refund Policy

🔄 Return & Refund Policy – Neo Filament 3D

Returns
We accept returns within 14 days of receiving your order.
To be eligible for a return:

• The item must be unused and in its original packaging.

• You must contact us before sending anything back to obtain return instructions.

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Refunds
Once your return is received and inspected, we will notify you regarding the refund status.

• If approved, your refund will be processed to your original payment method.

• Please allow several business days for the refund to appear on your account, depending on your payment provider.

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Exchanges
We only replace items if they are defective or damaged. If you need an exchange for the same item, please contact us first.

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Contact Us
For return or exchange requests, please email: neofilament3d@gmail.com