FAQ (Frequently Asked Questions)

❓ Frequently Asked Questions (FAQ) – Neo Filament 3D

1. Where do you ship from?
All orders are shipped directly from our U.S.-based warehouses to ensure fast and reliable delivery.

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2. How long does delivery take?
Delivery within the United States typically takes 3–10 business days after processing. Please note that delivery times may vary depending on your location and carrier conditions.

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3. Do you offer returns or refunds?
Yes. We accept returns within 14 days of delivery as long as the item is unused, in original packaging, and in resellable condition. For full details, please review our [Return Policy].

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4. Can I cancel or change my order?
If your order has not yet shipped, contact us as soon as possible at neofilament3d@gmail.com and we’ll do our best to accommodate your request.

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5. Do you offer wholesale or bulk discounts?
Yes. We offer special pricing for wholesale and bulk orders. Please contact us directly for a custom quote.